Related Questions
Auditor is unable to close all the issues
Auditee user is unable to get the remarks box to put across his/her comments for compliance closure.
When the user has auditee reviewer access but why is he/she still unable to view the audit issues for resolution?
The user is unable to login in Audit360. Getting error 'You have to confirm your email address before continuing.'
As an auditee user, I am unable to see the queries even though cluster is mapped correctly.
Help Center
Audit issues resolution
User was unable to close the issue
Knowledge base
Checkpoint
Configure Audit
Annexures
Auditor Survey
Schedule
Processes & Policies
Review Audit
Issues
Reports
Dashboard
System settings
User Management
Internal Messages
Role Management
Email Preferences
Reminders
Audit Logs
Mobile Execution
New Auditor PRO app
Audit Execution
Auditee sign-off
Audit issues resolution
Login
Risk Management
User was unable to close the issue
standard
1
Answer
This is because user was trying to close the issue from a different role, always see under configure audit which role is selected as select verifier, only that respective role will get action button either to close or reopen issue
Did this answer your question?
...